Thursday, 11 April 2013

Jobs at People Performance Group in Uganda: Customer Care Agent

Published by Samuel Kyambadde on Thursday, 11 April 2013  | 

Job Title: Customer Care Agent-Inbound
 People Performance Group is  a leading Human Resource  consultancy  firm in Uganda .
 Purpose of the job

•    Responsible for making  outbound calls to customers , to qualify sales  leads from various sources, explain the  company value proposition,
•    Convert  leads  into pre-sales , and make sales  appointments on behalf  of account managers

Qualifications and skills
•    Certificates of  secondary  education
•    Ability to work  shifts across  six day working week
•    Idearly  previous   call centre  experience and /or customer care service
•    Experience with an  ISP  or Telecom services provider will be advantageous
•    Good communication skills  and proficiency  in computer especially MS Office packages

Application procedure
To apply  please send  your CV and cover letter with three work related  referees to the address or e-mail  below. Please mark  your application  and the email or envelope  subject should be  position  name-PPG where you replace position name  with the position you would like  to apply for . E-mails must  not exceed 2 MB.
People Performance  Group
Plot 8 Kitante Close , Kitante
P. O. Box  12405, Kampala  Uganda

Clossing date: 11 /04 /2013

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